Refund Policy

Updated June 1st, 2025

Overview

BuyTikTokFollowers.co sells TikTok follower packages delivered to public TikTok profiles. Because delivery begins shortly after an order is confirmed, refunds are subject to the conditions described below. By placing an order you acknowledge that you have read and agreed to this policy.

When a Refund May Be Issued

We will issue a full refund in the following situations:

• We are unable to deliver the followers you ordered within a reasonable timeframe.
• A technical error on our platform resulted in a duplicate charge or an incorrect order.
• You contact us before delivery has begun and request a cancellation.

When a Refund Will Not Be Issued

Refunds will not be issued in the following situations:

• Delivery has already started or been completed.
• The TikTok account was set to private during or after delivery, which prevented or reduced delivery.
• The TikTok username provided was incorrect or did not exist at the time of the order.
• The account was suspended, banned, or deleted by TikTok after the order was placed.
• You changed your mind after delivery has started.
• Follower counts fluctuate due to TikTok's own account-review or spam-removal processes — this is covered by our 30-day refill guarantee, not a refund.

30-Day Refill Guarantee

All follower packages include a 30-day refill guarantee on eligible orders. If your follower count drops below the amount delivered within 30 days of order completion, contact us and we will top up the difference at no additional cost. The refill guarantee is a service benefit and does not constitute a refund.

How to Request a Refund

To request a refund, contact us with your order ID and the email address used at checkout. We review all requests within 2 business days. Approved refunds are returned to the original payment method and may take 5–10 business days to appear depending on your bank or card issuer.

Chargebacks

We ask that you contact us before initiating a chargeback with your bank or card issuer. Most issues can be resolved quickly through our support team. Initiating a chargeback without first contacting us may result in the order being flagged and future orders being declined.

Changes to This Policy

We may update this Refund Policy from time to time. The current version is always available at this URL. Continued use of our service after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this policy or your order, please contact us. We are happy to help.